Claims Handling

To offer a prompt, efficient and well documented service to clients in the goods in transit legal liability field.

The service includes the following:

• Ensuring all claims that are recoverable under the trading conditions & policy are dealt with correctly and efficiently.
• Defending the hauliers rights to third parties when the claims are not recoverable under the terms & conditions they operate.
• Advising when there is a policy breech or non-compliance as soon as the information is to hand and to enable the underwriter to deal with as per their legal requirements.
• To set up a system tailor made to the clients requirements for formulating documentation required.
• To give regular updates and claims experiences as and when required.
• Above all to deal with matters in a professional and proficient manner to satisfy the requirements of all concerned.